In our recent StrataFusion Partner leadership meeting the topic of lessons we have learned, or the ‘big mistakes’ we have made, with our subsequent learnings, came up in our discussion. Lately there seems to be a proliferation of these learnings, and we thought it would be a good time to present some of ours. Below our Partners have recapped some of their biggest lessons learned.
Focus on building relationships with the business leadership and aligning with their goals at the beginning of a new consulting relationship.
On projects: Have a defined sponsor and a clear set of measurable business objectives before you allow a project to start.
Be proactive with low performing staff, putting an improvement plan in place, before waiting too long to take any action, with hope that things would improve.
Gage and focus on projects that help the company build high quality products/ services or sell products/services.
Stay focused on critical projects. Verify constantly.
Let projects be led and driven by data and facts instead of “enthusiastic hopes,” hanging on to some projects/initiatives/products too long.
Taking too long on a termination believing the person in question could be coached to success.
Make the timely effort to establish a great relationship with the peer customer on your management team to reap the benefits of great communications and emotional deposits 🙂
Cement the approval and support from all executive stakeholders before engaging in large, critical projects.
Understanding that managing up the organization is as critical as managing down the organization.