Strategic Sourcing Solutions:

 

ITO, BPO & KPO Performance & Sourcing Strategies


A StrataFusion Performance Assessment & Sourcing Strategy is the essential first step to understanding the full realm of what’s possible from a sourcing perspective. Whether an ITO, BPO or
KPO analysis, this solution provides actionable recommendations across a range of critical service delivery criteria. Regardless of the current delivery context, a StrataFusion Performance Assessment considers the essential factors of service delivery management, and the processes through which the relationships between supply and demand are governed across the enterprise.

 

Please click the button below to request more detailed information about StrataFusion's ITO, BPO & KPO Performance & Sourcing Strategies solution.

 


Cloud Sourcing Strategies


Our cloud and expert technology advisors can help you assess the strategic sourcing of a cloud solution, evaluate opportunities for improving the architecture of your strategic sourcing portfolio, or design and build a new cloud strategy. We can also support activities such as the remediation or the renegotiation of a managed services contract with an existing cloud services provider.


Strategic Sourcing through the cloud is a leading way to reduce costs, improve performance and transform the way support services deliver value to an organization. However, as the model is rapidly evolving, operations and processes that were world-class a few years ago may now be out of step with today's market.

 

Please click the following link to see StrataFusion's Cloud Sourcing Assessment & IT Outsourcing Performance Review solution, or or click the button below to request more detailed information about StrataFusion's Cloud Sourcing Strategies solution.

 


Sourcing Risk & Business Risk Diagnostics


StrataFusion’s Sourcing Risk and Business Risk diagnostics help organizations integrate risk management into their business for planned transformations. This includes strategic processes and best practices to enable organizations to take measured risks to create value as well as respond to and mitigate risks appropriately. We provide a range of services to help organizations with their risk management issues, including identification and prioritization of enterprise-wide risks, assessment of an organization's risk capabilities, and development of the tools, processes and organizational structures needed to build a robust and sustainable risk management program.

 

Please click the button below to request more detailed information about StrataFusion's Sourcing Risk & Business Risk Diagnostics solution.

 

 

Transaction Brokering & Contracting


StrataFusion’s proprietary tools for assessing and driving strategic sourcing transactions include best practices analyses and comparisons; market pricing and sourcing value estimates; performance improvement estimates and alternative channel exploration and analyses. From our service provider market scan database, we help you identify and qualify potential service providers that have service capabilities to address your requirements. Then, we take you through a structured, comprehensive and flexible process to evaluate and select Service Provider finalist(s) based on proposal responses.  Additionally, we provide you with a preferred set of business terms that establish the foundation for a best practices managed services contract. We help structure the due diligence process and activities and provide negotiations support until the contract is signed.

 

Please click the button below to request more detailed information about StrataFusion's Transaction Brokering & Contracting solution.

 


Service Management & Sourcing Governance


After you establish a service delivery model and/or relationship, the true work begins. StrataFusion helps you establish formal governance procedures and provides education and training sessions to all stakeholders and service provider governance parties. Should you already have an outsourcing agreement underway, StrataFusion can assist with renegotiations, re-sourcing, assessments or any transitions that may be required.

 

Please click the button below to request more detailed information about StrataFusion's Service Management & Sourcing Governance solution.

 


 
1.0 ASSESS

OVERVIEW

StrataFusion's Assessment stage helps optimize program decision-making by evaluating the current-state environment for all Strategic Sourcing opportunities, shortcomings with the status quo, and the relative value of opportunities for each functional tower and strategic sourcing scenario under consideration.

SAMPLE DELIVERABLES (Partial List)

  • Strategic Sourcing Drivers
  • Financial & Indicative Pricing Analysis
  • Services Maturity Market Scan
  • Opportunity Map & Executive Report
  • High-Level Action Plan
2.0 DEFINE

OVERVIEW

The primary objective of StrataFusion's Definition stage is to create the definitive and authoritative position on the 'blueprint' for the program -- so that every individual and team is working towards the same goal, and that every stakeholder is expecting the same outcomes.

SAMPLE DELIVERABLES (Partial List)

  • Detailed Strategic Sourcing Scenario Analysis
  • Sourcing Risk Analysis
  • Sourcing Governance Best Practices
  • Organizational Readiness
3.0 STRUCTURE

OVERVIEW

StrataFusion's deal Structuring leadership helps you develop a comprehensive contract package which is the core component of an RFP. StrataFusion manages a competition-based process that culminates with a ready-to-sign contract significantly reducing risk & ensuring alignment with market pricing.

SAMPLE DELIVERABLES (Partial List)

  • SLA's & Market-Based Pricing Models
  • Contract SOWs (Clearly Defining Services Plus Roles & Responsibilities)
  • Key Contract Terms & Conditions
  • RFP Development
4.0 SOURCE

OVERVIEW

StrataFusion's Source stage helps manage the Service Provider selection process including internal and external communications, the process of clarification, and the evaluation of all competitive Service Provider bids across key scoring dimensions (Business Alignment, Technical Capabilities, Pricing, & Risk)

SAMPLE DELIVERABLES (Partial List)

  • Service Provider Evaluations
  • Selection Scoring
  • Due-Diligence
  • BAFO Negotiations
5.0 TRANSITION

OVERVIEW

StrataFusion's Transition leadership helps clients focus on the Sourcing transformation activities required for the organization to take ownership of the post-go-live cutover of services. We support execution against the contracted transition plan that coordinates the deployment of all solution components, integration, resources, and training.

SAMPLE DELIVERABLES (Partial List)

  • Executed Transition and Integration Reports
  • Contact and Service Provider Escalation Facilitation & Prioritization
  • Governance Intelligence & Reporting
6.0 OPTIMIZE

OVERVIEW

StrataFusion's Optimization stage helps organizations to effectively manage the ongoing support of Strategic Sourcing services, while ensuring that innovation and new business requirements are addressed and adopted effectively.

SAMPLE DELIVERABLES (Partial List)

  • Multi-Sourcing Governance
  • Services Optimization
  • ROI Validation Report
  • Optimization Action Plan
  • Contract Health-Check
  • Contract Remediation
PROGRAM / CHANGE MANAGEMENT

OVERVIEW

StrataFusion's Program Management leadership helps establish the creation of a Program Charter that articulates the purpose, scope, and operation of the PMO. StrataFusion's Change Management leadership helps to eliminate the program risk specifically associated with the human component of the change initiative by implementing methods for improving personnel acceptance and adoption.

SAMPLE DELIVERABLES (Partial List)

  • Program Charter
  • Program Management Standards
  • Communication Plan
  • Program Management Toolkit
  • Change Management Dashboard
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