Business Problem #15 (Insurance):

Major insurance company has runaway project that is one year overdue and has been “about to convert” for 6 months.
 

Challenges:

1. Company had significantly under-scoped and under-staffed the project. 
2. Data integrity and conversion issues were poorly understood and not planned.
3. Other major projects were dependent upon aspects of this project.
4. There was no formal overall PM practice in the company, although some tools were in use.

Results:

1. Formal project risk assessment determined scoping, staffing, data conversion and testing inadequacies. 
2. Project was re-scoped and re-evaluated to ensure ROI.
3. Formal change control was institutionalized and used to control scope.
4. Existing status, issue management and templates were continued with modifications.
5. Overall Project roadmap was reworked to manage interdependencies and timelines.
6. Project was delivered according to revised schedule.

Improvement Process: 

1. Assessed runaway project for proper planning and definition.
2. Assisted in re-planning.
3. Formalized change control. Tuned issue and risk management processes, jeopardy management and escalation.
4. Coached Project Managers for next roadmap projects (re planning and sequencing).
5. Milestone based coaching and risk assessment for duration of project.