Banking & Investment Industry Thought-Leadership:

 

Growth and profitability in the Banking & Investment industry is constrained by regulation, savvy customers, nontraditional competition and commoditization. Clients need to understand the changing competitive landscape.  Today’s focus is both on organic growth and unique M&A opportunities. The Banking and Investment industry needs to increase service quality and improve the customer experience, customer satisfaction, retention and cross-selling.  Recent industry events and regulatory requirements create a heightened focus on enterprise risk management (ERM), business intelligence, governance and security.

 

The business issues and IT trends below represent the Banking & Investment industry challenges faced by our clients.  StrataFusion can help you in tackling these challenges.

 

Banking, Securities

 

Customer – Front Office

  • Access, Service, and Support
  • Customer-facing Products, Platforms, Applications/Delivery Channels
  • Customer Analytics
  • BPM

Operations - Back Office

  • Core Operational Platforms & Applications
  • Regulation, Compliance, and Risk Management
  • BPO/Sourcing

Payments

  • Architecture, Data Management
  • Applications, Platforms, Infrastructure

Executive Decisions

  • Emerging Trends
  • Innovation
  • Cost Optimization


 
PROGRAM / CHANGE MANAGEMENT

OVERVIEW

StrataFusion's Program Management leadership helps establish the creation of a Program Charter that articulates the purpose, scope, and operation of the PMO. StrataFusion's Change Management leadership helps to eliminate the program risk specifically associated with the human component of the change initiative by implementing methods for improving personnel acceptance and adoption.

SAMPLE DELIVERABLES (Partial List)

  • Program Charter
  • Program Management Standards
  • Communication Plan
  • Program Management Toolkit
  • Change Management Dashboard
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